Frequently Asked Questions
Everything you need to know about your STL Authentics gear.
Are your sports jerseys and memorabilia officially licensed?
Yes, all products sold on STL Authentics are 100% officially licensed by the respective leagues and brands, ensuring you receive only genuine fan gear.
How long will it take for my order to ship?
Standard orders typically ship within 2-3 business days. Custom jerseys or personalized items may require an additional 5-7 business days for production before dispatch.
What is your return policy for fan apparel?
We offer a 30-day return policy for most items in original, unworn condition with tags attached. Please note that custom-made or personalized jerseys are final sale.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. Shipping rates and delivery times for Canadian orders will be calculated at checkout based on location.
How should I care for my authentic jersey to ensure it lasts?
To preserve the quality of the stitching and fabric, we recommend machine washing your jersey inside out in cold water and hanging it to air dry.
Can I exchange an item for a different size?
Yes, we offer free size exchanges within 14 days of delivery, provided the item is in stock and meets our return condition requirements.