Returns & Exchanges
At STL Authentics, we stand behind our gear and want every fan to be satisfied with their purchase. If your sports apparel or memorabilia isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Verify Eligibility
Ensure your merchandise is in its original, unworn condition with all official league tags and holographic stickers still attached.
- 2.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 3.Pack and Ship
Print your prepaid shipping label and securely package your items, ensuring collectibles are padded to prevent damage during transit.
- 4.Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your requested exchange item within 5-7 business days.
